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Shipping & Returns

Shipping

* $9.90 standard flat rate shipping within Australia (i.e. buy 2 or more pairs and still pay only $9.90).

* Note our $9.90 flat rate postage does not apply to PO Boxes, which incur an additional $4.90 shipping fee.

* FREE shipping within Australia for all orders over $99, enter the code FREESHIPPING on checkout.

* Shoes will be posted within 1 business day of receipt of funds.

* All shoes will be posted with Australia Post or Fastway Couriers with tracking.

* FREE Melbourne pickup is available from Eltham for orders over $99 - please contact us for details.

* Express post is available - please contact us for a quote.

 

Returns Policy

Risk Free 14 day Returns & Exchanges

We know you and your child will love your purchase from KidsLeatherShoes.com. However if your shoes don't quite fit your child the way you'd like, or even if they don't look as good as on our website, simply post them back to us in as new condition within 14 days, and our friendly staff will gladly provide you with a refund or exchange.

* To be eligible for a refund/ exchange the items must be unworn, undamaged and unmarked, and in their original packaging.

* We suggest your child tries the shoes on a carpeted floor to ensure there is no damage to the soles of the shoes.

 

Refunds

* For change of mind returns, refund is for the shoe price only, the postage cost will not be refunded.

* Buyer to pay return postage.

* To initiate a return, contact us via email at: sales@kidsleathershoes.com

 

Exchanges

* For exchanges, please confirm your required style/ colour/ size is in stock.

* Buyer pays return postage both ways.

* To initiate an exchange, contact us via email at: sales@kidsleathershoes.com

 

Faulty/ Damaged Items

* All our items go through a very stringent quality control process, both in the factory itself and before being dispatched from our Melbourne warehouse. In the highly unlikely event you experience a manufacturing fault on your new shoes, we will gladly provide you with a full refund (including postage costs) or a free exchange. For Faulty/ Damaged items all return postage costs will be paid by KidsLeatherShoes.com.

* To initiate a refund/ exchange, contact us via email at: sales@kidsleathershoes.com